Recruitment: Customs Clearance Officer

1. Complete the customs declaration.

• Receive shipment information and documentation from the customer or relevant departments.
• Verify the validity, completeness, and accuracy of import and export documents.
• Look up, classify, and advise on HS Codes, product policies, tax rates, and related regulations.
• Prepare the customs declaration using the ECUS/VNACCS software, and send a draft declaration to the customer for confirmation before officially transmitting it.
• Complete the electronic customs declaration and track the customs clearance process.

2. Customer consultation and support

• Providing clients with advice on customs procedures, import and export policies, and related regulations.
• Assisting clients in preparing the necessary documents and paperwork as required by government agencies.
• Answering questions related to import and export procedures and customs clearance.

3. Reporting and record keeping

• Maintain records and documents related to import and export activities in accordance with regulations.
• Prepare periodic reports on the status of declarations and shipments under your responsibility.
• Stay updated on new regulations regarding customs, taxes, and import/export.
• Perform other tasks as assigned by the Department Head.

• Graduated from college/university with a major in Import-Export, Logistics, International Trade, Economics, or related fields.
• Experience of one year or more in Customs Declaration or Import/Export Documentation is an advantage.
• Thorough understanding of import and export processes, customs procedures, and goods management policies.
• Proficient in ECUS/VNACCS software.
• Possesses knowledge of HS Code, Incoterms, import and export taxes, and customs regulations.
• Ability to read and understand English documents.
• Careful, honest, responsible, and able to withstand work pressure.
• Excellent communication, problem-solving, and teamwork skills.

1. Salary and Bonus Policy

• Competitive salaries, reviewed and adjusted periodically based on skills, performance, and position.

• Performance bonuses, project bonuses, and holiday bonuses are provided according to company regulations.

• Annual salary increases are based on KPI evaluations and individual performance.

2. Insurance and Social Welfare Schemes

• Entitled to full participation in all types of insurance as prescribed by law: Social insurance, health insurance, unemployment insurance.

• Annual health checkups ensure employees receive good physical and mental care.

• Support for illness, maternity, weddings, birthdays, and funerals is provided according to internal welfare policies.

3. Work Environment – Corporate Culture

• Working in a professional, dynamic, and collaborative environment that encourages creativity and personal development.

• A culture of fairness, transparency, and engagement helps employees maximize their potential.

• Regularly organizing team-building activities, trips, and internal events helps to strengthen team cohesion and recharge work energy.

4. Training and Professional Development

• Opportunities to participate in professional training courses, develop soft skills, enhance work capabilities, and advance in your career.

• Clear career development opportunities and a well-defined career progression path within the organization.

• Support employees in participating in professional certifications and advanced training courses relevant to their work.